Privacy Notice

Last updated: 4 June 2026

This Privacy Notice explains how Bani (“Bani”, “we”, “us”, or “our”) collects, uses, stores, discloses, and protects personal data when you visit our website, submit an enquiry, complete an assessment, request a demo, or otherwise interact with us.

We are committed to handling personal data responsibly and in accordance with applicable privacy laws, including, where applicable, the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong. The Ordinance regulates the collection and handling of personal data and is structured around data protection principles covering collection, accuracy and retention, use, security, openness, and access/correction.

1. Information we collect

We may collect personal data and business information that you provide to us, including:

• name;
• business name;
• job title or role;
• email address;
• phone number;
• business website or social media details;
• business type, venue type, number of locations, and operating details;
• information submitted through assessments, contact forms, demo requests, or enquiry forms;
• communications you send to us.

We may also collect limited technical information when you use our website, including:

• device information;
• browser type;
• IP address;
• pages visited;
• approximate location derived from technical data;
• referral source;
• website usage and analytics data.

2. How we use your information

We may use your information for the following purposes:

• to respond to enquiries, demo requests, assessment submissions, and contact forms;
• to understand your business needs and assess whether Bani may be suitable for your operations;
• to provide information about Bani’s products, services, features, and updates;
• to improve our website, communications, product design, and user experience;
• to maintain records of communications and business enquiries;
• to protect the security and integrity of our website and systems;
• to comply with applicable legal, regulatory, accounting, or record-keeping obligations;
• for any other purpose directly related to the above.

We will not use your personal data for a new purpose unrelated to the original purpose of collection unless permitted by law or with your consent where required.

3. Assessment information

If you complete a Bani assessment, we may use the information you provide to understand your operating environment, business priorities, and potential areas of margin, workflow, reporting, or control improvement.

Unless clearly stated otherwise at the point of collection, assessment responses are used for evaluation, follow-up, and service development purposes.

You should not submit sensitive personal information through our website forms.

4. Direct marketing

We may use your contact details to send you updates, insights, product information, or service-related communications where permitted by law.

Where required, we will obtain your consent before using your personal data for direct marketing. You may opt out of marketing communications at any time by following the unsubscribe instructions in our communications or by contacting us at info@usebani.com.

5. Disclosure of information

We may disclose personal data to the following classes of persons where reasonably necessary:

• our employees, contractors, consultants, and representatives;
• technology, hosting, analytics, email, CRM, form, security, and other service providers;
• professional advisers, including lawyers, accountants, auditors, and insurers;
• prospective investors, purchasers, or business partners in connection with a business transaction, subject to appropriate safeguards;
• regulators, courts, law enforcement agencies, government authorities, or other parties where required or permitted by law.

We do not sell personal data.

6. International transfers

Some of our service providers or systems may be located outside your jurisdiction. Where personal data is transferred, stored, or accessed outside Hong Kong or your location, we will take reasonable steps to ensure that appropriate safeguards are in place and that personal data remains protected in accordance with applicable requirements.

7. Cookies and analytics

Our website may use cookies or similar technologies to operate the website, understand visitor behaviour, improve performance, and support analytics or marketing activities.

You may be able to disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

8. Data retention

We retain personal data only for as long as reasonably necessary to fulfil the purposes for which it was collected, including business, legal, regulatory, accounting, security, and record-keeping purposes.

When personal data is no longer required, we will take reasonable steps to delete, anonymise, or securely dispose of it.

9. Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, processing, loss, misuse, disclosure, alteration, or destruction.

However, no website, system, or method of transmission is completely secure. You should take care when submitting information online.

10. Your rights

Subject to applicable law, you may have the right to request access to and correction of your personal data. The Hong Kong PCPD states that DPP6 provides data subjects with the right to request access to and correction of their own personal data.

To make a request, please contact us at info@usebani.com. We may take reasonable steps to verify your identity before responding.

11. Third-party links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party websites.

12. Changes to this Privacy Notice

We may update this Privacy Notice from time to time. The updated version will be posted on this page with a revised “Last updated” date.

13. Contact us

For privacy questions, data access or correction requests, or concerns about this Privacy Notice, please contact:

Bani
Email: info@usebani.com